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Reschedule your deliveries using your voice assistant

UPS

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Connect with UPS on your smart home device to manage package deliveries with ease without stopping what you’re doing. With the UPS chatbot and UPS My Choice membership, you can hold or reroute shipments to a preferred UPS Access Point location when you’re not there to receive them. Plus, you can get a quote for new shipments, track packages, and a number of other things. Just ask! When voice chatting is not an option, you can still reach UPS by text on your preferred messaging app. Find the UPS chatbot on Skype and Facebook Messenger. Illustrates customer experience with a UPS My Choice membership registered on supported platform. For more information, please visit https://www.ups.com/us/en/services/tracking/chatbot.page. For specific chatbot questions or feedback, please email chatbot@ups.com.

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